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Reviewing the Employment History of Foreign Domestic Workers: A Comprehensive Guide

Reviewing the Employment History of Foreign Domestic Workers: A Comprehensive Guide

In the present day, securing a foreign domestic worker has become more challenging compared to the past. However, there are steps you can implement to improve your selection process and mitigate common issues associated with hiring maids.

While the agency representing the FDW may offer crucial information, doubts remain regarding the reliability of their report on the employee’s work history. Independently verifying the FDW’s employment record online can address these concerns, yet certain expectations persist. This guide provides essential details to facilitate this process.

What Constitutes an FDW?

The demand for senior care continues to rise annually. However, options like hiring a private nurse for in-home care or transitioning elders to nursing facilities can be financially burdensome. Therefore, engaging the services of a Foreign Domestic Worker (FDW) in Singapore, particularly one with experience and training in elder care, emerges as a practical and cost-effective solution.

Elderly care constitutes a specialized area for FDWs, also known as domestic helpers. Numerous caregiver training programs are now accessible, imparting FDWs with the requisite knowledge and skills to provide optimal care for elderly relatives.

Typically, the primary duties of FDWs encompass activities such as accompanying seniors on walks, preparing meals tailored to their dietary needs, administering medications as prescribed, and offering companionship. Additional training can further enhance their understanding of elderly requirements, providing reassurance to the family.

Streamlining your search for the perfect domestic worker becomes more manageable when you narrow down your criteria, whether you’re engaging a domestic worker agency or opting for direct hiring. Singapore boasts a substantial workforce of foreign domestic workers, with new applicants flooding agencies regularly. Amidst this abundance, discerning the right candidate with the requisite qualifications and character can be daunting.

However, there are several strategies to simplify your quest. These include understanding industry norms regarding statistics and salaries, defining the specific skills you seek in an FDW, and implementing precautionary measures to safeguard against potential issues.

How to Acquire FDW Work History & Feedback from Previous Employers?

Employers seeking domestic workers with a proven track record often rely on references from the FDW’s former employer. These references can provide insights into the FDW’s work history, the level of satisfaction with their services, and details about their skills and limitations.

Hence, it’s essential to determine the qualities you’re seeking in a prospective maid before seeking recommendations. Additionally, remember that while a maid may have experience based on past employment, you’ll still need to assist them in transitioning to their new role.

Initiating Contact with Previous Employers and Recruitment Agencies
 

Gathering insights into potential maid candidates often involves reaching out to their current or former employers. Positive feedback from employers can greatly enhance the appeal of a candidate, providing valuable insights into their competencies and past responsibilities. When initiating contact with current or previous employers, it’s essential to pose pertinent questions to gain a comprehensive understanding of the maid’s background.

However, reaching out to former or current employers can pose challenges. Some may be hesitant to share contact information, while others may fear repercussions. Communication may be easier if the maid is transitioning from another employment to yours in Singapore, as the previous employer must sign a consent form acknowledging the transfer.

Gathering details about a maid’s prior employers through online sources can be another avenue for obtaining valuable insights into their employment history.

If individuals encounter difficulties in reaching previous employers, they can resort to contacting the Ministry of Manpower (MOM) in Singapore. The ministry maintains a database containing the employment history of each foreign worker. By accessing their website and providing the work permit number along with a SingPass, one can retrieve this information.

Moreover, MOM encourages past employers to provide feedback on their maid’s behavior, attitude, and performance. This can be initiated by mentioning the domestic helper’s name, work permit number, employer’s name, National Registration Identity Card number, and contact details. MOM notifies the maids’ employers or agencies when work permits are applied for, and shares the former employer’s contact information for potential follow-up.

Employers still maintain the prerogative to hire the domestic worker, and MOM facilitates the application process. Only after being formally charged and convicted of an offense under Singaporean law does a domestic helper get blacklisted.

How much importance should be placed on recommendations for foreign domestic workers?

Utilizing recommendations from a maid’s previous employers can provide valuable insights for employers. However, it’s essential to acknowledge that not all employers may offer impartial feedback, and what may not have worked out in one household could be successful in another. Additionally, if a domestic worker leaves a position due to mistreatment, the previous employer might not provide a favorable reference.

Regardless of how you choose to hire an FDW, it’s crucial to take certain precautions. Firstly, ensure that you engage with a reputable FDW service and verify the worker’s legal authorization to work in Singapore. Clearly defining the qualities you seek in an FDW—whether they relate to cultural understanding, language proficiency, educational background, or level of experience—is vital for effective communication and a successful working relationship.

Your Maid Agency – the right agency for your maid employment needs.

Contact us today and our consultants will facilitate full control over the recruitment process and ensure the selection of the most suitable and reliable candidate to meet the specific needs of your household, allowing employers to gain comprehensive insights into the details of the FDW.

Feel free to reach us at:

 +65 6011 8929
+65 8503 8827

You may email us at:  Yourmaidagencyy@gmail.com

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